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Got Questions?

Our team at ProMax Labs© is always here to guide you , before, during, and after your purchase.

At ProMax Labs©, we believe great technology deserves great support. Whether you have questions about your iPhone 17 Pro Max Cosmic Orange, need help tracking an order, or simply want expert advice before buying — our friendly support team is just a message away.
Fill out the contact form or drop us an email, and we’ll get back to you faster than the iPhone 17’s A21 chip

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Is this a brand-new iPhone?

No , this iPhone 17 Pro Max 256 GB is a certified refurbished device. That means it was gently used, thoroughly inspected, and restored by our ProMax Labs© technicians to perform exactly like new. Each device goes through more than 50 quality tests, including screen, battery, and camera performance checks.

What’s the condition of the phone?

What’s included in the box?

Is the phone unlocked?

Can I return or exchange the phone?

Is this safe to buy online?

How long does shipping take?

What makes ProMax Labs© different from other refurbishers?

How do you ensure the data is safe?